Got Questions?
Frequently Asked Questions
Everything you need to know about home care with Cornerstone Care Ltd.
What is home care?+
Home care is support provided in a person's own home rather than in a care home or hospital. It can range from a few hours a week to 24-hour live-in care, depending on need.
Is Cornerstone Care registered with the CQC?+
Yes. Cornerstone Care Ltd is registered with the Care Quality Commission (CQC), the independent regulator of health and social care in England.
How do I know if home care is right for my loved one?+
If your loved one is struggling to manage daily tasks independently but wishes to remain at home, home care is often an excellent solution. Contact us for a free assessment.
How quickly can care start?+
We aim to respond to all enquiries within 24 hours and can often arrange care to start within a short timeframe. Contact us to discuss your specific situation.
Do you provide care for people with dementia?+
Yes. Our carers are trained in dementia awareness and we provide specialist, person-centred support for individuals living with dementia at home.
Do I have to sign a long-term contract?+
We believe care should be flexible. Please contact us to discuss your circumstances and we will advise on the most appropriate arrangement.
How are your carers vetted?+
All carers undergo an enhanced DBS check, full reference checks, induction training, and ongoing competency assessments.
Can I have the same carer each visit?+
We aim for continuity wherever possible. Consistency is important to us and to those we support.
Do you provide care at weekends and bank holidays?+
Yes. We provide care seven days a week, including weekends and bank holidays.
How do I get started?+
Simply contact us via phone, email, or our online enquiry form. We'll arrange a free, no-obligation assessment at a time that suits you.
Didn't find your answer? We're happy to help.
Contact Our TeamReady to Discuss Your Care Needs?
Get in touch today for a free, no-obligation assessment. Our team is here to help.