Privacy Policy
Last updated: January 2025
1. Who We Are
Cornerstone Care Ltd is a CQC-registered home care provider based at Midshires Business Park, Smeaton Close, Aylesbury, HP19 8HL. We are committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal data.
2. Information We Collect
We may collect personal information including your name, address, telephone number, email address, and health-related information when you contact us, complete a care assessment, or use our services. We collect this information to provide and improve our care services.
3. How We Use Your Information
We use your personal information to: provide home care services; respond to enquiries and assessment requests; comply with legal and regulatory obligations as a CQC-registered provider; send relevant service information where you have consented. We do not sell or share your personal data with third parties except where required by law or necessary to provide your care.
4. Legal Basis for Processing
We process your data on the basis of your consent, the performance of a contract (care agreement), compliance with legal obligations, and legitimate interests in running a safe and effective care service.
5. Data Retention
We retain personal data for as long as necessary to provide care services and comply with legal obligations. Care records are retained in accordance with NHS and CQC guidelines. You may request deletion of your data where it is no longer required.
6. Your Rights
Under UK GDPR, you have the right to: access your personal data; correct inaccurate data; request erasure of your data; object to processing; data portability. To exercise any of these rights, please contact us at info@cornerstonecareltd.com.
7. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All staff are trained in data protection and confidentiality.
8. Contact Us
If you have questions about this privacy policy or how we handle your data, please contact: Cornerstone Care Ltd, Midshires Business Park, Smeaton Close, Aylesbury, HP19 8HL. Email: info@cornerstonecareltd.com. Tel: 03300 533650.